Title : Service Industry – Credit Control Supervisor Jobs in Kenya (50-60K)
Service Industry – Credit Control Supervisor Jobs in Kenya (50-60K)
Article Kenya jobs,
Kenya jobs, A company in Nairobi is looking to hire a Credit control supervisor to assist with supervision and review of debt collectors and assist in credit management.
Salary: 50-60K
Location: Nairobi
Reports to: Credit Manager
Credit Control Supervisor Job Duties & Key Responsibilities
- Drive debt collection from key accounts portfolio allocated to you
- Monitor the internal cash tracker system to ensure prompt updates are done by the team on daily basis
- Facilitate recording of received cheque payments and advise Accountant for appropriate allocation
- Review and monitor the Credit Controllers’ performance on monthly basis or as regularly as maybe needed for performance to remain on track
- Offer necessary guidance and support to Credit Controllers to complement efforts towards meeting collection targets
- Handle all account escalation queries in line with internal escalation process
- Liaise as needed with contracted debt collectors and offer required guidance and monitoring
- Monitor accounts at legal escalation level alongside the Manager for appropriate follow up and action
- Monitor all portfolio accounts to mitigate against debt roll over into longer debt categories, and ensure efforts are put to retain all debt under 0-180 category
- Monitor compliance and guide Credit Controllers accordingly
- Enforce credit policy and assure adherence to accepted standards
- Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
- Spearhead escalations and ensure prompt stop service on inactive accounts
- Improve company cash cycle and enhance cash conversion as per KPIs
Skills & Qualifications for the Credit Control Supervisor Job
- Bachelors degree in B.Com (Accounting option)
- Professional diploma course in Credit Management (Certified Credit Professional K is preferred) CPA K will also be considered
- Minimum 3 years’ experience in credit management, debt collection, and business risk management gained from the service industry
- Good customer and negotiation skills
- Good communication skills
- Effective hands-on team supervisor able to lead a team of not less than 5 staff
- Result oriented, energetic go getter ready to face new challenges
- Ability to lead physical visits of defaulting customers and ultimate conversion
How To Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Credit Control Supervisor-Service Industry) to vacancies@corporatestaffing.co.ke before 1st March 2017.
Kindly indicate current/last salary on your CV. N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted.
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